Yes, you can. All you need to do is send to us your booking details: passenger name, pick-up address, destination, telephone number, email, and flight number (if applicable). Once we receive your booking, we will send you a confirmation email.

Yes, you can. You can pay in cash directly to the driver or guide, and receive your invoice by e-mail.

Our driver or guide will be waiting for you, at the arrival gate with a visible identification sign with your name on it.

Please check your spam and/or junk box e-mail account. If you cannot find your booking confirmation e-mail, please reach out to us via e-mail ainfo@portotransfers.com , and we will resend your voucher.

Don’t worry – we are always reachable at any time. Be sure to get in touch with us immediately by WhatsApp or text message. Our team will contact you promptly.

Do all Porto Transfers drivers and guides have a professional license? ######################################

Yes, Porto Transfers complies with all legislation required by Portuguese law.

Yes, you can.

At Porto Transfers we are Pet friendly and we will transport your pet free of charge. Just make sure you inform us timely, when making your reservation.

All prices shown are always per vehicle and already include all taxes, gratuities and fees. The number of passengers does not affect the final price. The limit of passengers and bags per vehicle (sedan) is clearly visible when you are making your reservation.

Yes, Porto Transfers takes care of everything. When making your reservation, just make sure that you request it and specify how many children and their ages.

Once Porto Transfers gets your booking notice, you will receive a confirmation e-mail.

No – We track all flights through online platforms which means that we are aware of any potential delays or cancellations. However, should any change to the initial travelling plan occur, the driver or tour guide will be at the designated place and on the new schedule. In case of flight cancellation, Porto Transfers will refund the amount paid by the customer.

Yes, all prices are fixed. However, if changes to the ongoing route are requested, additional costs may be added, always with previous alignment with the customer. The payment description includes transport, luggage and extras hired.

If the selected transfer is a Taxi, all road tolls’ costs are to be covered by the customer, as foreseen in the applicable Portuguese Regulation.

Yes, we operate 24 hours a day, 365 days a year.